Epoxy Pros LLC ("Epoxy Pros," "we," "us," or "our") provides epoxy, polyaspartic, and other concrete floor-coating services in the Treasure Valley of Idaho. This Privacy Policy applies to epoxypros.com, related estimate requests, and lead forms that link to this policy.
Information we collect
We collect information you choose to provide when you request an estimate, contact us, submit a website form, or complete a Meta lead form. This may include your name, email address, phone number, city or ZIP code, project location, approximate floor size, project timing, flooring interests, photos, messages, and other details you provide.
When you use the website, we and service providers may also receive technical information such as your IP address, browser and device type, pages viewed, referring page, approximate location, and cookie or similar technology information. We use this information only as described below and as permitted by applicable law.
How we use information
- Respond to estimate requests and questions about our services.
- Call, text, or email you about your inquiry, estimate, appointment, or project when you provide contact information for that purpose.
- Schedule site visits, prepare estimates, and provide requested services.
- Improve our website, services, advertising, lead forms, and customer experience.
- Measure website and advertising performance, maintain records, protect our systems, and comply with legal obligations.
Meta lead forms and Privyr
If you submit an Epoxy Pros lead form on Facebook or Instagram, Meta may provide the information you submit to Epoxy Pros. We may transfer that information to Privyr, our lead-management and notification platform, so our team can organize inquiries and follow up. Meta and Privyr process information under their own privacy policies and terms.
We do not sell your personal information. We do not use an estimate request to enroll you in unrelated automatic marketing messages. If you provide a phone number, we may contact you by phone or text about your request, estimate, appointment, or project. Consent to receive calls or texts is not a condition of buying anything. Message and data rates may apply. You can reply STOP to an applicable text message or contact us to request no further text messages.
How we share information
We may share information with service providers that help us host the website, operate forms, manage leads, send email or text messages, schedule work, measure advertising or website performance, provide professional services, protect our business, or comply with law. These providers may include Meta, Privyr, hosting providers, communication providers, analytics providers, and advertising platforms. We require providers to handle information for the services they provide and do not sell personal information.
Cookies, analytics, and advertising
The website or advertising platforms may use cookies, pixels, tags, or similar technologies to keep pages working, understand traffic, measure campaigns, and improve relevant advertising. Your browser and device settings may allow you to block or delete cookies. You can also use controls provided by Meta, Google, or other platforms to manage advertising preferences. Blocking some technologies may affect site functionality.
Retention and security
We keep information for as long as reasonably needed to respond to inquiries, provide services, maintain business and legal records, resolve disputes, and protect our systems. We use reasonable administrative, technical, and organizational safeguards, but no website, transmission, or storage system can be guaranteed completely secure.
Your choices
You may ask us to access, correct, or delete information we hold about you, subject to legal and operational limits. You may also ask us to stop using your information for follow-up communications. To make a request, contact us using the information below. We may need to verify your identity before completing a request.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy when our website, services, vendors, or legal requirements change. The effective date at the top of this page shows when the current version took effect.
Contact Epoxy Pros
If you have a privacy question or request, contact:
Epoxy Pros LLC
Meridian, Idaho
208-917-1664
epoxypros208@gmail.com
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